Telehealth
See your provider from home
Secure video visits for many of our services, in the states where our providers are licensed.
What is a telehealth visit?
A telehealth visit is a visit with your provider by secure video on your phone, tablet or computer. It works much like an office visit: you talk with your provider, review your health and make a plan together.
Telehealth can save you a trip, but some care still needs an in-person visit.
Who it may help
- People who live far from our clinics
- People with busy schedules or limited transportation
- Patients who need follow-up visits, medication management or virtual urgent care
- Patients in states where our providers are licensed, including Florida
Not for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
If you or someone you know is experiencing a mental-health or substance-use crisis, call or text 988. Revitalized Wellness is not an emergency or crisis-response service.
What to expect
What a visit may include
- A video conversation with your provider
- A review of your symptoms, medications and lab results
- Prescriptions, when clinically appropriate
- A plan and follow-up schedule
How care is delivered
- Call or text (541) 214-2786 to request a visit.
- Download the free Spruce app for secure video and messaging.
- Join your visit at your appointment time from a private, quiet place.
Where it is available
In the states listed in the availability table below. Some care, such as procedures, injections and certain labs, needs an in-person visit at our Eugene or Red Oak clinic.
Telehealth availability by state
You need to be in a state where your provider is licensed at the time of your visit. Availability depends on provider, service, location and state.
| State | Providers | Services by telehealth |
|---|---|---|
| Arizona | Kristi L. Ross; David Martinez-Hakes | Primary care, weight management, women's health and hormone therapy, virtual urgent care. Telehealth only. MAT and mental health medication management are not offered. |
| Florida | Kristi L. Ross | Primary care, weight management, women's health and hormone therapy, virtual urgent care. Florida care is by telehealth only. MAT is not offered in Florida. |
| Iowa | Kristi L. Ross; David Martinez-Hakes; Jessica Thornton; Holly M. Logan | Primary care, weight management, women's health and hormone therapy, mental health medication management, medication-assisted treatment, virtual urgent care. |
| Nebraska | Kristi L. Ross; David Martinez-Hakes | Primary care, weight management, women's health and hormone therapy, medication-assisted treatment, virtual urgent care. |
| New York | Kristi L. Ross | Primary care, weight management, women's health and hormone therapy, virtual urgent care. Telehealth only. MAT and mental health medication management are not offered. |
| Oregon | Kristi L. Ross; David Martinez-Hakes; Marta Shevchenko | Primary care, weight management, women's health and hormone therapy, mental health medication management, medication-assisted treatment, virtual urgent care. |
| South Dakota | Kristi L. Ross | Primary care, weight management, women's health and hormone therapy, virtual urgent care. Telehealth only. MAT and mental health medication management are not offered. |
Licensure does not mean every service is available in every state. Medication-assisted treatment by telehealth also depends on your medication, state rules and what is safe for you. Call or text us and we'll confirm what's available where you are.
Who provides this care
Availability depends on provider, service, location and state.
Kristi L. Ross, MSN, APRN, FNP-C
Sees patients by telehealth, and in person in Iowa and Nebraska when available. Medication-assisted treatment with Kristi is for Oregon patients only.
David Martinez-Hakes, APRN, FNP-BC, AAHIVS
In person and by telehealth in Iowa and Nebraska. Limited in-person availability in Oregon. Telehealth only in Arizona, where he does not provide medication-assisted treatment.
Jessica Thornton, DNP, APRN
Limited availability. In person and by telehealth in Iowa.
Marta Shevchenko, MSN, APRN, PMHNP-BC
Oregon telehealth only. Patients may also join her telehealth visits from our Eugene clinic, with support from our clinic staff.
Holly M. Logan, MSN, ARNP, PMHNP-BC
In person and by telehealth in Iowa.
Eligibility and availability. Not every service is available by telehealth or in every state. Your provider decides whether a video visit is safe and appropriate for your needs.
Insurance and cost
Insurance participation varies by provider, service, location and plan. Please call or text (541) 214-2786 before your visit so we can confirm your specific plan and benefits.
No insurance, or not sure about your coverage? Call or text (541) 214-2786 and our team will walk you through your options.
Frequently asked questions
What do I need for a telehealth visit?
A phone, tablet or computer with a camera, an internet connection, the free Spruce app and a private place to talk.
Do you see patients in Florida?
Yes, by telehealth only. We do not have an in-person clinic in Florida.
Can I use telehealth if I'm traveling?
You need to be in a state where your provider is licensed at the time of your visit. Tell our team where you'll be when you book.
Is telehealth covered by insurance?
Many plans cover telehealth. Insurance participation varies by provider, service, location and plan. Please call or text (541) 214-2786 before your visit so we can confirm your specific plan and benefits.
Related services
Virtual Urgent Care
Video visits for common, non-emergency illnesses.
Learn more →Primary Care
Checkups, ongoing conditions, prescriptions and preventive care for adults.
Learn more →Mental Health Medication Management
Psychiatric evaluation and medication management with psychiatric nurse practitioners.
Learn more →Addiction Treatment & MAT
Confidential, judgment-free medication-assisted treatment.
Learn more →Clinical content reviewed by Revitalized Wellness clinical leadership · Updated October 2026.