Telehealth
Feeling sick? See a provider by video
Video visits for common, non-emergency illnesses, from your phone, tablet or computer.
What is virtual urgent care?
Virtual urgent care is a video visit with a nurse practitioner for a common illness that needs attention soon but is not an emergency.
Your provider will ask about your symptoms, look at what can be seen on video, and decide with you whether video care is right for your problem. Prescriptions are given only when clinically appropriate.
Who it may help
- Allergies, colds, sore throat and sinus infections
- Strep throat and bronchitis
- Urinary tract infections
- Pink eye, ear pain, cold sores and rashes
- Stomach flu, diarrhea and headache
- Gout and acne
Not for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
If you or someone you know is experiencing a mental-health or substance-use crisis, call or text 988. Revitalized Wellness is not an emergency or crisis-response service.
What to expect
What a visit may include
- A conversation about your symptoms and health history
- A video check of what can be seen on camera
- A treatment plan, which may include a prescription when clinically appropriate
- Advice on when to seek in-person or emergency care
How care is delivered
By secure video. Call or text (541) 214-2786 to request a visit, download the free Spruce app, and join your video visit at your appointment time.
Where it is available
By telehealth, for patients located in a state where our virtual urgent care provider is licensed at the time of the visit. See the state list on our telehealth page.
Who provides this care
Availability depends on provider, service, location and state.
Kristi L. Ross, MSN, APRN, FNP-C
Provides virtual urgent care by telehealth in the states where she is licensed.
Eligibility and availability. Your provider decides at the visit whether video care is right for your symptoms. If you need to be seen in person, we will tell you.
Insurance and cost
Insurance participation varies by provider, service, location and plan. Please call or text (541) 214-2786 before your visit so we can confirm your specific plan and benefits.
No insurance, or not sure about your coverage? Call or text (541) 214-2786 and our team will walk you through your options.
Frequently asked questions
What can't be treated by video?
Emergencies, and problems that need a hands-on exam, tests or imaging. Chest pain, severe head pain, fainting, poisoning or a high fever that won't come down need emergency care: call 911 or go to the nearest emergency department.
Will I get a prescription?
Only when your provider decides one is clinically appropriate for your symptoms.
What do I need for a video visit?
A phone, tablet or computer with a camera, an internet connection, the free Spruce app and a private place to talk.
Which states can I be in during my visit?
You need to be in a state where your provider is licensed at the time of the visit. See the list on our telehealth page.
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Learn more →Clinical content reviewed by Revitalized Wellness clinical leadership · Updated October 2026.